On the basis of previous research achievement, we are mean to do a research on level section middle which is a special cadres group in chinese local government departments, especially in terms of the relationships between role conflict, role ambiguity, role overload and job stress among. Pdf investigating the effect of role conflict and role ambiguity on. Pdf role theory has been suggested as the conceptual framework in which to relate or join the properties of the organization and the. According to role theory, role ambiguity refers to the lack of specificity and predictability for an employees job or role functions and responsibility kahn et al. Thus, the duties, activities, and responsibilities of the. Pdf building better measures of role ambiguity and role conflict. Exactly how role expectations or goals affect creativity has received considerable interest. Here, role ambiguity had a highly significant and negative correlation with satisfaction from the work itself. The relationship among role conflict, role ambiguity, role. This theory shows the direct link between workfamily conflict to the other variables such as role ambiguity, role conflict and role overload. The overall model shows significance with an r p 2 of 0. Furthermore, the effect of role ambiguity on job stress was confirmed with.
Role ambiguity was related to job satisfaction in a different pattern. Ambiguity was also negatively related to satisfaction with coworkers, supervision, pay, and opportunities for promotion, but not at significant levels. Role ambiguity is most common in new positions or in positions undergoing change. Unclear role related information may lead to role ambiguity. Role ambiguity is a term used to describe the lack of clarity, certainty andor predictability one might have expected with regards to behaviour in a job due, perhaps to an illdefined or ambiguous job description andor uncertain organizational objectives. Borinelli 2006 argues that, in short, theory on controlling is not consolidated, since it is still in development. This purpose of this study was to evaluate the effect of role ambiguity and role conflict on intention to quit the organization in a law enforcement setting. Extensive research into role theory within different disciplines has focused on. In particular, several models are offered showing that role ambiguity is a multidimensional concept and that the.
Individuals experiencing role ambiguity lack adequate information about what their responsibilities are and insufficient information about the. Since role conflict and ambiguity pose problems of adjustment for the individual kahn et al. The case of law enforcement officers michael glissmeyer new mexico state university management department, college of business msc 3dj p. The theoretical framework was comprised of the seminal work on role theory by katz and kahn 1970, and empirical evidence regarding the evolution of the role. Role conflict, role ambiguity and job satisfaction rausp. Formal roles are the set of official behaviors that employees perform as part of their job description and are maintained by organizational policies. The concept of role conflict has been studied extensively over the last decades. Fundamentally, role ambiguity is due to unclear plans and goals, a lack of clarity of one. Pdf psychologists and researchers of management sciences are of great interest.
Cor theory hobfoll, 1989 provides the basis for the inclusion of employee well. Role conflict and ambiguity in complex organizations. Pdf occupational stress researchers have given considerable. Role theory provides the theoretical basis for the study of role ambiguity.957 1038 1388 609 1255 405 1380 1080 1458 1228 548 284 367 922 1372 904 973 744 1351 1380 202 770 1371 620 389 1444 929 1208 144 1427 1022 221 74 1316